Office Policies
Payment is due at the time services are rendered unless other arrangements have been made. The following information describes how we handle our insurance filing.
- Payment is made to this office at the time of service. In turn, we will bill Medicare, or any other insurance for you. In most cases, we will accept assignment from Blue Cross Blue Shield, AETNA, and Medicare which will allow them to pay us directly.
- With the exception of Blue Cross Blue Shield, AETNA, and Medicare, other insurance companies may reimburse you directly for the money you pay us for services. We cannot guarantee that you will be 100% reimbursed. Your insurance reimbursement will depend upon the nature of your policy. The actual insurance contract is between you, as a patient, and your insurance carrier. Your insurance carrier will make the final determination regarding how your claims are paid. If you disagree with their determination, you only have a limited time to file an appeal with them.
- In most cases, Medicare will automatically file your secondary or supplemental insurance claim for you. This will be indicated on your Medicare Summary Notice you receive after your claim has been filed.
In an effort to treat your condition and maintain good health, our care plans may exceed what your insurance carrier will cover. Typically, anything over 12 visits or extending beyond 90 days without a new injury may be subject to review. Please be aware that most plans do not cover what is referred to as maintenance care or preventative care.